Wednesday, October 16, 2013

MSTR 9.3.1 Bug - Error handling option to deliver document upon "No data returned" does not work

If you don't want distribution services to deliver emails when there is no data returned for a report or document, then you can do that by changing the error handling setting in Project configuration.

Project Configuration -> Deliveries -> Error Handling

You can change this delivery option for both partial and no data results.

However, currently, this setting only works for reports and not for documents.

This is a known issue with MSTR 9.3.1, logged in TN32763, and is stated for a fix in the next MSTR release.

Nonetheless, there is a workaround that can be used for documents, shown in TN34054, which is nothing but creating an alert subscription on the report, to only send out email when the document contains data with some value.

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